Multi-location review management
Review management for multi-location businesses
Give every branch its own reviews to answer and keep head office in charge of the whole picture — across Google and Facebook.
5 out of 5 stars One price per active location · 7-day free trial
Head office and branches
Clear ownership for every location
Location access
Branch managers and staff see and answer only the locations assigned to them.
Location leaderboard
Rank locations by new reviews, rating, reply rate and reply time.
Response queue
Every waiting review across all branches, oldest first, with due and overdue marks.
Shared templates
Brand-wide reply templates and auto-reply rules, with per-location rules where needed.
Per-location requests
Each location has its own review page, QR code, tap cards and monthly request limit.
Scheduled reports
Weekly or monthly report emails with a PDF for owners and admins.
Why spreadsheets stop working
Ten locations is a different job from one
Reviews arrive in different profiles, different people are responsible and nobody can see which branch is slipping. A central inbox with clear owners fixes all three — and shows head office the trends before customers do.
- All locations, one login
- Reminders when reviews wait too long
- Export any view to Excel or CSV
FAQ
Multi-location questions
Can each branch manager see only their own reviews?
Yes. Managers and staff can be limited to the locations assigned to them, while owners and admins see every location.
How do I compare locations?
The location leaderboard ranks your locations by new reviews, average rating, reply rate and average reply time over 7, 30, 90 or 365 days.
How do I make sure no review is forgotten?
The response queue lists every review still waiting for a reply, marked new, due or overdue by age, and reply reminder emails go to the right people when reviews wait too long.
How is a multi-location business billed?
One price per active location per month, for every location on one invoice. Inactive locations are not billed.
Bring every location into one inbox
Start your 7-day free trial. No card needed.