Practical guides to getting more Google and Facebook reviews, replying to good and bad reviews, and managing your reputation across locations.
Latest · Reputation management
Stars on one, recommendations on the other. How the two platforms differ and what that means for asking, replying and reporting.
The Review Sync Manager team · · 2 min read
Reputation management 3 min read
Ten locations on two platforms is a different job from one. How growing brands and agencies keep every review answered.
Getting reviews 3 min read
For customers who never leave an email, a QR code is the easiest way to ask. Where to place it, what to print and how to track it.
Replying to reviews 3 min read
Happy customers deserve an answer too. How to write short, personal replies that don't look copy-pasted.
Getting reviews 3 min read
A short email is the most dependable way to ask for reviews. When to send it, what to include and a template you can copy.
Replying to reviews 3 min read
Your reply to a bad review is read by every future customer. A calm, five-step approach with an example you can adapt.
Getting reviews 4 min read
Most happy customers never leave a review because nobody asked. Seven practical ways to get more Google reviews that follow Google's policies.
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